Mobile MonitorDr. Florian Kerkau, Moritz Matejka

The study "Mobile Monitor", a survey among smartphone and tablet PC users in Germany contains detailed analyses regarding the use of smartphones and tablet PCs (devices, operating systems and mobile telephone service providers). Furthermore, numerous detailed subgroup analyses are available (age, sex etc.).

Cover and Extract

  • Study Mobile Monitor 2014

    130 PPT charts as PDF, 130 tables/charts

    € 390 (excl. VAT) Free shipping
    Add to cart

    Content

    Online survey German smartphone user, December 2013, n=1.100

    • Executive Summary
    • Results of the survey of smartphone users
    • Devices: Profiles / market share / Customer satisfaction / Customer service
    • Mobile network: Market share / Customer Satisfaction / Customer Service
    • Use: Unused services / Apps and App-store / Mobile Advertising
    • Customer Loyalty: Net-Promoter-Score, Want-away
    • Results of the survey of Tablet PC users
    • Devices: Profiles / market share / Customer satisfaction / Customer service
    • Mobile network: Market share / Customer Satisfaction / Customer Service
    • Use: Unused services / Apps and App-store / Mobile Advertising
    • Customer Loyalty: Net-Promoter-Score, Want-away
    • Summary and areas for Action
    Pages: 130
  • Mobile Monitor 2012

    125 PPT charts as PDF, 130 tables/charts

    € 300 (excl. VAT) Free shipping
    Add to cart

    Online survey German smartphone user, April 2012, n=2.000

    • Executive Summary
    • Results of the survey of smartphone users
    • Devices: Profiles / market share / Customer satisfaction / Customer service
    • Mobile network: Market share / Customer Satisfaction / Customer Service
    • Use: Unused services / Apps and App-store / Mobile Advertising
    • Customer Loyalty: Net-Promoter-Score, Want-away
    • Results of the survey of Tablet PC users
    • Devices: Profiles / market share / Customer satisfaction / Customer service
    • Mobile network: Market share / Customer Satisfaction / Customer Service
    • Use: Unused services / Apps and App-store / Mobile Advertising
    • Customer Loyalty: Net-Promoter-Score, Want-away
    • Summary and areas for Action
    Pages: 125
  • Mobile Monitor 2012 - Part Smartphone

    106 PPT charts as PDF, tables/charts

    € 250 (excl. VAT) Free shipping
    Add to cart

    Online survey German smartphone user, April 2012, n=2.000

    • Executive Summary
    • Results of the survey of smartphone users
    • Devices: Profiles / market share / Customer satisfaction / Customer service
    • Mobile network: Market share / Customer Satisfaction / Customer Service
    • Use: Unused services / Apps and App-store / Mobile Advertising
    • Customer Loyalty: Net-Promoter-Score, Want-away
    Pages: 106
  • Mobile Monitor 2012 - Part Tablet

    32 PPT charts as PDF, tables/charts

    € 200 (excl. VAT) Free shipping
    Add to cart

    Online survey German smartphone user, April 2012, n=2.000

    • Executive Summary
    • Results of the survey of Tablet PC users
    • Devices: Profiles / market share / Customer satisfaction / Customer service
    • Mobile network: Market share / Customer Satisfaction / Customer Service
    • Use: Unused services / Apps and App-store / Mobile Advertising
    • Customer Loyalty: Net-Promoter-Score, Want-away
    • Summary and areas for Action
    Pages: 32

Contact

Dr. Florian KerkauManaging Director and Partner

Tel.: +49-30-246 266 0

Research@Goldmedia.de

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