Questions and Answers

Who can shop at Goldmedia Online Store?

Our offer is aimed exclusively at adult entrepreneurs in the meaning of Section 14 of the German Civil Code (Bürgerliches Gesetzbuch, BGB), i.e. natural or legal persons or a partnership with legal personality which, upon committing to a legal transaction, are exercising their commercial or self-employed professional activity, especially also users who are freelancers or who work in a scientific realm. Please see: Ts&Cs sections 1

The Goldmedia Online Shop offers both, products with costs and also articles free to download immediately.

Do I need to register for the Online Shop?

To buy products in the Goldmedia online store, you do not have to sign up and create a user account.

How do I know when an order has been received?

After receiving the purchase offer, you will receive an automatically generated email in which we acknowledge that we have received your order (Confirmation of Receipt). If you do not receive an e-mail, please check also the spam folder in your e-mail client. If the confirmation is not there, please contact us:

Which types of payment do you offer?

Payment may be effected either: as payment in advance, by credit card, by Paypal or on account.

How do I know the bank details for payment in advance/cash in advance?

When opting for advance payment, we will provide you with our account details in the order confirmation.

Where do I find the General Terms and Conditions (Ts&Cs)?

You can find the General Terms and Conditions (Ts&Cs) of the Goldmedia Online Shop by following this link: Ts&Cs
Ts&Cs can be downloaded as pdf here.